Privacy Policy

We are committed to protecting your personal information at all times. The summary below explains what type of information we collect when you visit our website and how this information is used.

We collect personal data to enable us to provide a better service to customers. So, for example, when you complete our online enquiry form, we will ask you to provide your name, contact details and other relevant information to help us respond to your enquiry.

We use this information to help manage our business with you efficiently and effectively.

Cookies

We use cookies and collect IP addresses (which can uniquely identify a specific computer or another network device on the Internet) via the Bright Words Creative website. We do this to help track general trends and user behaviour on our website. Please see our Cookie Policy for details.

We do not, and will not, sell any of your data to third-party organisations. However, we do share data collected via this website to serve your relevant advertising via Facebook.

We collect this data via a piece of code called the Facebook pixel, which is installed on our website. This tracks visitor usage (such as which pages you’ve visited) and demographics (such as your location). The results help us to plan future marketing and remarketing campaigns on Facebook. Further information about the Facebook pixel is available here: https://www.facebook.com/business/m/privacy-and-data

You can change your settings so you don’t see personalised ads in the future. Further information is available on Facebook’s help pages: https://www.facebook.com/help/2207256696182627

However, changing your settings does not 100% guarantee that you will not see any future ads from Facebook.

Protecting your personal data

We take all reasonable physical, administrative and technical measures to protect your personal information from unauthorised access, use and disclosure.

At times, we may need to share personal data with our suppliers or partners to fulfil a business request for you. By providing your personal data to us, you agree to this transfer, storage or processing of information.

Your choices and rights

You can request details of personal information that we hold about you (contact details below).

If you believe that any information we hold is incorrect, please contact us and we will make the relevant changes.

You can ask us to delete your personal data at any time.

Contact us

If you have any questions about this Privacy Policy, please contact Karen Bright, Owner of Bright Words Creative:

Karen Bright, Beechwood House, Old Blandford Road, Salisbury, Wiltshire, SP2 8DE.

Email: info@brightwords.co.uk

As we continue to improve and develop this site, we may update this Privacy Policy periodically. Please keep a check on this website for further information.